United States
Defective product and mistakes on shipments will be replaced immediately at no cost.
Product returned for credit must be:
- Still in print
- Must be purchased within the past 12 months, excluding dated Sunday School Curriculum
- Must be in clean and salable condition
- Postage must be prepaid by the customer
Orders for Special Order items cannot be canceled once the order is placed because production on these items begins immediately. Special Order items are not eligible for return.
Dated Sunday School curriculum is returnable only within the first six weeks of the quarter.
Cassettes, Compact Discs, and DVDs are not returnable once they are opened.
Please include a copy of your invoice or packing list to ensure your account is credited correctly.
If you have inquires or questions about your return, please call 800-363-2122
Please return products to:
Lillenas Music
Returns
5584 Mt View Rd
Antioch, TN 37013-6807
